FAQ

Frequently Asked Questions

What areas do you serve?

We provide balloon décor and party equipment rentals across Chicago and surrounding Illinois areas. If your event is outside this region, contact us—we’ll do our best to accommodate.

How far in advance should I book?

For large events, we recommend booking 3–4 weeks in advance to ensure your date is available. Smaller balloon orders or bouquets can often be arranged with shorter notice.

Do you deliver and set up?

Yes! Our team delivers, installs, and styles all balloon décor. We also return after the event to handle breakdown if required, so you can enjoy your celebration stress-free.

How long do balloons last?

Latex balloons typically last 8–12 hours indoors, while foil balloons and balloon garlands can last several days (sometimes longer). We use high-quality products and offer options to extend float time when needed.

Can you customize balloon colors or themes?

Absolutely. We can match your event theme, brand colors, or specific requests. Whether it’s a pastel baby shower, a bold birthday party, or a corporate event in company colors, we’ve got you covered. 

What if my event is outdoors?

Outdoor installations are possible, but keep in mind that wind, sunlight, and weather conditions can affect balloon longevity. We’ll recommend the best setup to keep your décor looking its best.

Do you provide pricing information?

Pricing varies depending on size, style, and location. Simple balloon bouquets start at affordable rates, while large custom installations are quoted based on design. Contact us for a free estimate tailored to your event.

Do you offer rentals in addition to balloon decor?

Yes, we also rent out tables, chairs, props, photo backdrops, and lighting equipment. Many clients choose our bundle packages that combine balloon décor with party rentals for convenience and savings.

How much time do you need for setup?

Setup time depends on the scale of your décor. Smaller arrangements may take 30–60 minutes, while large installations or arches may require 2–3 hours. We’ll confirm exact timing during booking.

What is your cancellation policy?

We understand that plans can change. Cancellations made at least 7 days in advance may be eligible for a partial refund or credit toward a future event. Deposits for custom designs are non-refundable.